Who we are
Suggested text: Our website address is: https://helpinghandsseniorhomecaresvcs.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
US state privacy rights
Depending on where you live, you may have additional rights. These can include knowing what personal information we hold, requesting correction or deletion, and opting out of targeted advertising. To make a request, email support@helpinghandsseniorhomecaresvcs.com or call [Phone]. We will verify your identity before acting, and we will not discriminate against you for exercising your rights. An authorized agent may submit a request on your behalf with written permission.
Canadian privacy rights
For visitors and clients in Canada, we handle personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws. These include Quebec’s Law 25, Alberta’s and British Columbia’s Personal Information Protection Acts, and provincial health information laws such as Ontario’s PHIPA.
- Consent: we collect, use, and disclose personal information with your consent, except where the law allows otherwise. You may withdraw consent at any time, subject to legal or contractual limits.
- Access and correction: you may request access to the personal information we hold about you and ask us to correct it. We will respond within 30 days.
- Privacy Officer: our Privacy Officer is accountable for our compliance. Contact them at support@helpinghandsseniorhomecaresvcs.com or [Phone].
- Complaints: if you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or your provincial privacy commissioner.
- Commercial electronic messages: we send marketing emails and texts only with your consent, as required by Canada’s Anti-Spam Legislation (CASL), and every message includes a way to unsubscribe.
