Accessibility Statement

Last Reviewed: January 2026 Helping Hands Senior Care is committed to making our website usable by everyone, including older adults and people with disabilities. Many of the families we serve have vision, hearing, mobility, or memory changes, and we want every visitor to find information easily.

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people who are blind or have low vision, are deaf or hard of hearing, or have limited movement, speech, or cognitive abilities. This standard supports our obligations under the Americans with Disabilities Act in the United States, and under the Accessible Canada Act and provincial laws such as the Accessibility for Ontarians with Disabilities Act (AODA) in Canada.

What we do

• Use readable font sizes and strong color contrast
• Provide text descriptions (alt text) for meaningful images
• Add captions to videos
• Make the Site usable with a keyboard alone and compatible with screen readers
• Use clear headings, simple language, and consistent navigation
• Label form fields clearly and explain errors in plain words
• Test the Site periodically with automated tools and manual review

Known limitations

Some third-party content, such as embedded maps, videos, or scheduling tools, may not fully meet our standard. We are working with those providers to improve accessibility.

Need help or found a problem?

If you have trouble using any part of the Site, we want to know. We will work with you to provide the information you need in another way, such as by phone, mail, or large print. Email: support@helpinghandsseniorhomecaresvcs.com Please tell us the page address and the problem you experienced. We aim to respond within [2] business days.

Ongoing commitment

Accessibility is an ongoing effort. We review this statement and our Site regularly as technology and standards change.